Please join us for our next San Diego Atlassain User Group meeting where xMatters and Praecipio consulting will be conducting an Incident Management workshop.

ABOUT THE PRESENTER

Jack Harding, Senior Consultant at Praecipio Consulting

Jack serves Praecipio Consulting's industry leading clients by delivering best-in-class Atlassian solutions across IT and business processes including ITSM/ ITIL, SDLC, DevOps, & Project Management. With an extensive background in IT Operations and Incident Management, Jack's knowledge of best practices helps our clients decrease their meantime to resolution and increase meantime between failure. Jack has forayed his in-depth work with Atlassian, xMatters, BigPanda, Workato, and Riada's Insight into both this workshop (which he's delivered in cities across the U.S.) as well as on Praecipio Consulting's webinar, Fix IT Faster.

ABOUT XMATTERS

xMatters is a communication platform that integrates with your business tools to create fully enabled DevOps toolchains, so you never miss a beat. Whether you’re managing deployments or resolving major incidents, targeted communications to individuals and groups on their preferred devices are key to successful outcomes. Take control. Integrate easily with your existing ITSM, chat, and automation tools. Refashion flexible templates to share technical information with resolvers and business language with executives, customers, and partners.