Adapt, Iterate, and Grow with Jira

Portland Atlassian User Group
May 16, 2018, 5 p.m.

50 Members RSVP'ed

About this event

Want to implement a Jira Service Desk instance? Trying to get a botched project back on the rails? Or, want to share your war stories and prep for the next upgrade? Portland Atlassian User Group teams up with local technologists to answer your questions and share their knowledge about Jira Service Desk. 

Join Celeste Hunter, Jeanne Scilley, and Dylan Pedersen to talk about the good, bad, and amazing around implementing JSD instances, migrated servers, and adapting the power of Service Desk for non-IT teams. They will share their process and lessons learned, including the requirements gathering process, testing, backup, upgrade, and more. 

We are joined by Atlassian partner and this month's sponsor Coyote Creek Consulting. Coyote will be offering raffle items and other swag, and guess what, our basket of goodies is now full, too! 

Wacom has kindly offered to host us again, thank you!


Details: 

When? Wednesday, May 16, 2018 - 5pm to 7pm PDT

Where? Wacom Experience Center - 1455 NW Irving St., Portland, OR 97209

What? Learning and collaboration. Bring an appetite and good questions!

Speakers

Celeste Hunter

Celeste Hunter

Wacom

Director of ITSM
See Bio
Jeanne Scilley

Jeanne Scilley

Wacom

Tech Product Manager
Dylan Pederson

Dylan Pederson

Return Leverage

JSD Guy and Tech Consultant
See Bio

Moderator

Toby Lucich

Toby Lucich

Return Leverage

When
May 16, 2018
5 p.m. - 7 p.m.
 
Where
Wacom Experience Center
1455 NW Irving St
Portland, 97209
 
Agenda
5:00 pm Welcome & Ice Breaker
5:30 pm Jira Service Desk Presentation
6:15 pm War Stories AKA Collaboration Activity
6:45 pm Close & Chat
 

Group Leader

Toby Lucich

Toby Lucich

Return Leverage

Atlassian User Group Leader
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