KPI Reporting with ServiceClarity

Newcastle upon Tyne
June 12, 2019, 5 p.m.

9 Members RSVP'ed

About this event

ServiceClarity helps teams using JIRA to better monitor performance across their software development and customer support processes.

How it does this is utilising RAG KPI reports to easily track key metrics within the organisation.

Unlike other reporting tools such as EazyBI, ServiceClarity is able to provide automated reports that contain data in real-time.

Speaker

KPI Reporting with ServiceClarity

Conor Graham

Solutions Engineer - ServiceClarity

Conor is a solutions engineer that spends his time working with F500 clients implementing KPI reports to improve how they monitor and track their development and customer support processes. He has a software engineering background where he previously worked at Deloitte Digital. On the side, he would run meet ups/hackathons in Northern Ireland.

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When

June 12, 2019
5 p.m. - 6:30 p.m.

Where

Leighton
Chase House, Mandarin Road, Houghton le Spring, DH4 5RA

Group Leader

Danny Harris

Danny Harris

Atlassian User Group Leader
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