March 2017 DFW AUG JIRA INCIDENT MANAGEMENT WORKSHOP

Dallas
March 23, 2017 / 6:00 PM

About this event

HANDS-ON INCIDENT MANAGEMENT WORKSHOP

From application monitoring, to alerts, to issue tracking, the most effective IT teams leverage automation and integration for record-breaking mean time to resolution of incidents. In this special, hands-on workshop, attendees will see the streamlined ITSM toolchain of monitoring applications paired with BigPanda, xMatters, JIRA Service Desk, HipChat, and StatusPage. Learn how to push alerts to the right resources, through the right platforms, for highly responsive swarming and troubleshooting. Lead by Praecipio Consulting, this workshop also includes team members from BigPanda and xMatters on-hand to answer questions and offer support.

When
March 23, 2017
6:00 PM - 9:00 PM
 
Where
Top Golf
3760 Blair Oaks Dr
The Colony, 75056
 
Agenda
6:00 pm Mingle and Top Golf Arrive, Mingle, Hit some golf balls
6:30 pm Overview of Workshop Overview of Incident Management Toolchain with BigPanda, xMatters, & Praecipio Consulting
6:50 pm Hands on Workshop Hands-on Workshop Time! Which team can resolve their incident the fastest?
7:50 pm Results! Winners announced, Q&A with Praecipio Consulting, BigPanda & xMatters
8:00 pm Play more Top Golf Hangout, Network, Play some more golf
 

Organizers

Where Atlassian users meet and share best practices